Tuesday, March 13, 2007

Customer Account Capabilities with new EPS

Go Live 2Customer will be able to manage their accounts in various ways with the new EPS. They will be able to:

  • View their items they have checked out.
  • Renew those items, if they can.
  • View the items they have on hold.
  • View their position in the hold queue for each item.
  • Cancel any holds.
  • Suspend any holds.
  • View fees (and on down the line, possibly pay fees)
If you have any questions regarding this process, please let me know (email, phone, comments, wiki discussion page, etc.).

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