Customer Account Capabilities with new EPS
Customer will be able to manage their accounts in various ways with the new EPS. They will be able to:
- View their items they have checked out.
- Renew those items, if they can.
- View the items they have on hold.
- View their position in the hold queue for each item.
- Cancel any holds.
- Suspend any holds.
- View fees (and on down the line, possibly pay fees)
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