Wednesday, September 12, 2007

Staff Language Skills on MPLICWiki

The Staff Language Skills document that was once available on the Staff Intranet as a PDF document is now available via wiki. The prior list was outdated due to staff departures and changes in location. The new list can be updated instantly.

Please keep in mind that the purpose of the Staff Language Skills is to help staff with non-English speaking customers who have information questions either in the building, over the phone or via Internet.

Customer requests for translations should first be offered language dictionaries/books/tapes. If the customer needs further translation assistance or needs a letter, document, form, etc. translated, they should be referred to the Humanities Department, which will use the Translator File to connect the customer to the right translator.

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