Tuesday, May 13, 2008

Customer Question About MSN Messenger

A customer recently requested use of his MSN Messenger, which is an instant messaging service provided by the same people who provide Hotmail. However, MSN Messenger requires you to download software in order for it to work. Since you cannot install anything on library computers, customers cannot use MSN Messenger.

However, they CAN use MSN Web Messenger. This is a basic instant messaging tool that customers can use WITHOUT installing anything on the computer. This is just one of many web-based instant messaging services. You could do a web search for web instant messaging.

1 comment:

Robert said...

Thanks for the tip. I've run into this situation in the past, so it's good to know I can recommend web messenger.