Browsers, Plug-Ins, Media Player Versions
Do you receive questions from customer regarding the capability of our internet browser? Example: How come this video can't play? Or, how come this website does not work?
It could be that the lack of capability with our computers is related to the plug-ins installed on our computers. For example, do we have the most up-to-date version of Flash Player? If not, this could affect videos or websites that require the most up-to-date version of Flash Player.
For more information, see this information found on the Technical Trainer wiki page.
1 comment:
We do run across this situation with customers, most frequently with children trying to play a game on a particular website.
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