Monday, February 12, 2007

Using the Address Bar in Internet Explorer to Access Customer Files

A new comment from Doris on this post states:

Is it permissible to use Internet Explorer to access the contents of the compact disc. In the address bar, typing D: and pressing enter will display a directory of contents (E: or F: for flash drives)?

Historically, we have dissuaded staff from using the address bar in Internet Explorer to access files on a drive (A:, D:, E:, F:). However, recent improvements to our Desktop security now allow us to offer this sort of assistance to the customer without fear of customers using this to access files on the C: Drive.

Previously, we had to follow the lengthy instructions that I posted here. Now, if someone has a CD, a floppy disk, or a flash drive, and they would like to view all of their files, just follow these instructions:
  • Open Internet Explorer.
  • In the Address Bar, type either A: for the A:Drive, D: for the CD Drive, E: or F: for a Flash Drive.
  • The contents of the drive will appear. Double-click on the file you wish to open.

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